Q. I live in Canada, what’s the best way to buy OLLO shoes?
A. Please shop directly at our Amazon Store where shipping costs are much cheaper than our online store – https://tinyurl.com/yy3fkajv
Q. Will I be charged tax or duty in Europe?
A. In most cases, no. We ship from a warehouse in the Netherlands, duty paid. The price you see on the website includes tax and duty. Customers in Norway and Switzerland may be charged additional taxes and duties.
Q. Do OLLO’s run small?
A. The Alpha fits true to size. The SapienX runs small so please order a size larger than you normally wear.
Q. Why is shipping to the UK so expensive? How can I save on shipping cost?
A. The implementation of new policies related to Brexit have driven up shipping costs 3X what they were previously from our warehouse in the Netherlands to the UK. We are currently working to bring costs down.
A. Yes. OLLO shoes have been 100% vegan since we started making shoes 10 years ago.
A. Yes. We will replace your OLLO’s at no cost if they are defective or deemed to be of substandard quality by OLLO. Bottom line is that we want happy customers.