If your OLLO’s don’t fit or you are not satisfied, you can exchange for another size or return them for a refund at no cost.*
*Our free exchange and return policy does not apply to the purchase of multiple pairs to try on and return. In this case, you are responsible for the return shipping cost for the pair(s) that you don’t keep.
*Due to the high cost of shipping to Switzerland and Norway you will be responsible for any additional tariff or shipping fees charged by the local tax authority, and any return shipping costs if the shoes don’t fit.
*If your estimated shipping cost is €50/$50 or higher, your order can only be exchanged or returned at your expense so please be careful when choosing your size.
All returns must be unworn and returned in their original shoe box and packaging.
